AI Chatbots & Virtual Assistants

Advanced conversational AI assistants for customer support, sales and internal operations.

AI Chatbots & Virtual Assistants

We build AI-powered chatbots and virtual assistants that provide instant, intelligent and natural interactions across customer support, internal operations and digital products. Unlike basic scripted bots, our assistants understand context, remember previous interactions, follow workflows and deliver accurate, human-like responses. Built using LLMs, NLP systems and your organization’s knowledge base, they automate support, improve response times, reduce operational load and create a consistent experience across all channels. Whether deployed on your website, applications or internal tools, our virtual assistants integrate seamlessly into your environment and scale with your business needs.

Key Benefits

Human-like conversations at scale — Provide natural, context-aware responses that feel intuitive and reduce the need for human intervention.

Instant support across all channels — Deliver real-time assistance on websites, apps, portals, and internal tools.

Reduced operational workload — Automate repetitive inquiries and workflows so teams can focus on high-value tasks.

Consistent and reliable responses — Ensure accurate answers that follow policies, workflows and business rules every time.

AI assistants create the most value when applied to real operational challenges. These use cases show how intelligent chatbots streamline communication, automate support and improve internal efficiency across industries.

Use Cases

Customer support automation — Resolve FAQs, ticket triage, troubleshooting and onboarding without manual involvement.

Internal team assistance — Assist employees with HR queries, IT support, knowledge lookup and workflow guidance.

E-commerce and sales enablement — Guide product discovery, recommend items, assist in checkout and help convert leads.

Process automation and task execution — Trigger workflows, update systems, schedule tasks and pull data using conversational commands.

Delivering intelligent conversational systems requires robust engineering foundations. Our technical capabilities ensure your AI assistants are secure, scalable and optimized for enterprise-grade performance.

Technical Capabilities

LLM-powered conversational intelligence — Built using transformers, GPT architectures, retrieval-augmented generation (RAG) and domain-tuned NLP models.

Deep knowledge-base integration — Connect your bot to documents, databases, tools and internal systems for accurate responses.

Secure API and workflow orchestration — Bots execute actions across multiple systems through protected APIs and workflow automation.

Cross-platform deployment — Deploy on websites, mobile apps, internal dashboards, messaging platforms or custom environments.

Bring Intelligence Into Every Part of Your Business

AI is transforming how leading organizations operate. If you’re ready to automate smarter, make better decisions, and unlock measurable growth, let’s discuss how the right AI strategy can move your business forward.

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Ternomi – We deliver next-generation AI solutions We provide software Engineering Digital Experience & cybersecurity with creativity and innovation